This Privacy Policy describes how chosencincy.com (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or interact with our website. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and email address (e.g., when you subscribe to our email list, submit a contact form, or create an account)
• Billing and shipping information (if you make a purchase)
• Any other information you choose to provide through forms, surveys, or direct communication with us

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar tracking technologies. This includes:

• Device and browser information (e.g., browser type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and search terms that led you to our site
• Date and time of your visits

1.3 Information Collected by Third-Party Services

We use the following third-party services that may collect information about you:

• Google Analytics – Collects anonymized browsing data including page views, session duration, traffic sources, and demographic information to help us understand how visitors use our site.
• Klaviyo – Collects email addresses and engagement data (such as email opens, clicks, and browsing behavior) to manage our email marketing campaigns and personalize communications.
• WordPress – Our website is built on WordPress, which may use cookies for site functionality, user sessions, and security. WordPress plugins we use may also collect data as described in their respective privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve our website and services
• To send you marketing communications, newsletters, and promotional materials via Klaviyo (you may opt out at any time)
• To analyze website traffic and user behavior through Google Analytics to improve the user experience
• To respond to your inquiries, comments, or requests
• To process transactions and send related information such as order confirmations
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. The types of cookies we use include:

• Essential Cookies – Required for the website to function properly, including WordPress session cookies and security cookies.
• Analytics Cookies – Used by Google Analytics to collect anonymous data about how visitors interact with our site. Google Analytics uses cookies such as _ga, _ga_*, and _gid.
• Marketing Cookies – Used by Klaviyo to track browsing behavior and email engagement in order to deliver relevant marketing content.
• Functionality Cookies – Used by WordPress to remember your preferences and settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers – We share information with third-party service providers who assist us in operating our website and conducting our business, including Google (Analytics), Klaviyo (email marketing), and our hosting provider. These providers are authorized to use your personal information only as necessary to provide services to us.
• For Legal Purposes – We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers – If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Email subscriber data is retained in Klaviyo until you unsubscribe, at which point your data will be removed in accordance with our data management practices. Analytics data collected by Google Analytics is retained according to Google’s data retention settings, which we have configured in our Google Analytics account.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access – You may request a copy of the personal information we hold about you.
• Correction – You may request that we correct inaccurate or incomplete personal information.
• Deletion – You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Marketing – You may unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email from us or by contacting us directly.
• Cookie Preferences – You can manage cookies through your browser settings.

To exercise any of these rights, please contact us using the information provided below.

7. Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics collects data through cookies and transmits it to Google servers in the United States. Google may use this data to contextualize and personalize ads within its own advertising network. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. For more information on Google’s privacy practices, visit https://policies.google.com/privacy.

8. Klaviyo

We use Klaviyo to manage our email marketing. When you subscribe to our email list, your email address and related engagement data are stored and processed by Klaviyo. Klaviyo may use cookies and tracking pixels to monitor how you interact with our emails and website. For more information on Klaviyo’s privacy practices, visit https://www.klaviyo.com/legal/privacy.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

11. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

chosencincy.com

Email: chosencincinnati@gmail.com
Address:
209 Greenup St, Suite 410
Covington, KY 41011